Terms and Conditions:

Made to Order Tops take 15-23 business days to make – unless we have designs in stock. Allow an additional 3-5 days for domestic shipping. Please carefully read care instructions of your garment.

 

Please do not wash garments in the washing machine or dryer. Do not agitate excessively when hand washing. Hang dry. Use mild detergent. Iron low in the backside of garment. Some of the pieces have plastic boning inside be aware of this when ironing.

HBF is not responsible for garments falling apart, or shrinking due to wear or not following the care instructions.

Use a trusted dry cleaner, if you don’t wish to hand wash. Most pieces are made from vintage fabric so wash delicately.

​HBF is not responsible for damage to any other materials in contact caused by garments staining.

 

Return Policy:

You have 14 days to return item, please email – hannahbethfincham@gmail.com to let me know and I will send you the return address.

Customer is responsible for return postage cost and is advise to post tracked/covered to protect any chance of loss.

The label still needs to be attached, and the garment unworn. We will not accept any stained garments back.

​Privacy Policy:

​Guarding the privacy and safety of your data is very important to us.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
-To provide and operate the Services;
-To provide our Users with on going customer assistance and technical support;
-To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
-To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
-To comply with any applicable laws and regulations.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at – hannahbethfincham@gmail.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hannahbethfincham@gmail.com

Access to and use of the HBF website (here after known as ‘the website’) is provided by HBF subject to the following terms:

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

All material on this site is copyright to HBF unless otherwise stated. You are permitted to view the contents of this site on screen. It is strictly forbidden to copy any material from this website for commercial use (other than as necessary for the purpose of viewing the site in the course of business). You also agree not to adapt, alter or create a derivative work from any HBF content except for your own personal, non-commercial use. Any other use of HBF content requires the prior permission of HBF. If you have any queries regarding use of material on our website, please contact us at hello@hannahbethfincham.co.uk

You are welcome to link to material on the HBF website so long as appropriate credit is given in the link title. You may not link to images or other downloadable resources unless explicit permission from HBF has been sought, or it falls under the general copyright statement above. Please note we do not have a generic \’links\’ page.

Content on the HBF website, including the information, names, images, pictures, logos and icons regarding or relating to HBF, its services, is provided without any representations or any kind of warranty made (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

HBF does not warrant that functions contained in the website’s content will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything which has destructive properties.

The presentation of material on this website and the geographical designations employed do not imply the expression of any opinion whatsoever on the part of HBF concerning the legal status of any country, territory or area, or concerning the delimitation of its frontiers or boundaries.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.